15 Nov The benefits of micro-market accounts for Portland employees
You might already be familiar with a Royal ReFresh micro-market, also known as a ReFresh Cafe. It’s often stocked with a wide variety of fresh food, snacks, and drinks. Best of all, it’s open 24/7 which means Portland customers have access to refreshments throughout the day. The micro-market can save customers time and money from having to leave their workplace to find a decent meal or snack. However, what you may not know is that we always encourage our customers to create their micro-market accounts. Why? How does it work? What are the benefits? Keep reading to find out more.
Setting up micro-market accounts
It’s easy to set up an account using the micro-market kiosk. All you need is an email address and your fingerprint. Follow the simple instructions on the kiosk to step up an account in a few minutes. Having an account will make it easy for you to take full advantage of the micro-market. And, setting up an account has many benefits to both the employees and employer.
Why Portland employees should open micro-market accounts
An account allows employees to have a better experience.
Refunds made simple
Employees can easily receive refunds from the vending operator on any purchases. The employee alerts the vending operator who then credits the employee’s micro-market account. It’s convenient because there’s no need to wait for a cash or credit card refund.
Create a budget
Employees can allocate a monthly food budget. For instance, the employee can add money into their micro-market account and purchase against that budget for the month. In other words, it works like a gift card where they can use it until the budget runs out. Most importantly, it’s a great way for Portland employees to hold themselves accountable to a budget and still treat themselves to lunch or their favorite treat.
No wallet, no problem
Most employees have had this happen at one time or another. They forget their wallet at home and now have to either skip lunch, borrow money, or drive home to get it. None of these options are great. Instead, the employee can use their micro-market account to purchase food, snacks, and beverages without cash or credit cards. Talk about convenience!
Bypass the kiosk with touchless technology
Oh yeah, did we mention that employees don’t even need to touch the kiosk to make purchases? Employees can download the 365Pay app on their smartphones to purchase their favorite beverages or snacks. As a result, they can enjoy a germ-free experience in their Portland break room. In addition, you can use the app to manage your micro-market account from your phone.
Micro-market accounts benefit Portland employers as well
The accounts can benefit your business as well from an employee retention perspective.
Contests
The business can run friendly incentive contests. The winners can be given credits within their micro-market accounts. It’s simple because the Portland employer contacts the vending operator who then adds the credits to the employees’ accounts. Contests can energize, motivate and create a healthy competitive environment in the workplace if done correctly.
Recognition
The business can give employees credits for special occasions such as birthdays, anniversaries, or other milestone celebrations. These types of small acknowledgments can make employees feel valued and appreciated within the company.
A better customer experience for those with micro-market accounts
Most importantly, when employees have micro-market accounts, the vending operator is more easily able to assist employees with their questions, concerns, and requests. The employee can interact directly with the vending operator and doesn’t have to go through their HR or Building Facilities departments. These departments don’t often have the time or resources to deal with micro-market inquiries, which is why we can handle that for you. In short, having a micro-market account makes for a more pleasant customer experience.
Open a micro-market account, leave us a review and get a credit
To sum up, we are ready to work with your Portland business to help you integrate the micro-market into your employee retention strategy. Finally, we encourage all customers to leave us a Google review here about our services. Text your first and last name to 971.400.1232 to let us know about the review and we’ll drop a credit into your micro-market account. It’s our way of showing customers how much we appreciate them.
For more information about our break room services, including micro-markets, office coffee services, vending, or national vending, please contact Royal ReFresh at (503) 704-9759 or info@royalvendingnw.com. We look forward to hearing from you.